Cancellation and Refund Policy

Introduction

At KURLI CODES DIGITAL SOLUTION PRIVATE LIMITED, we strive to deliver the highest quality services for our clients. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed for services rendered by our company.

Cancellation Policy

1. Client-Initiated Cancellations
   • Cancellation requests must be submitted in writing via email to kurlicodes@gmail.com.
   • Upon receipt of the cancellation request, we will evaluate the progress of the project to determine the applicable charges.
2. Cancellation Charges
   • If a project is canceled before the commencement of work, a full refund of any advance payment will be processed, minus any administrative fees.
   • For projects canceled after work has begun, the client will be billed for work completed up to the cancellation date, including any non-recoverable costs incurred.
   • If a project is canceled after completion or delivery of the final product, no refunds will be issued.
3. Company-Initiated Cancellations
   • In rare cases, we may cancel a project due to unforeseen circumstances (e.g., non-cooperation from the client, illegal activities, or breach of agreement). In such cases, we will provide a detailed explanation and may offer a partial refund based on the work completed.

Refund Policy

1. Non-Refundable Deposits
   • All advance payments or deposits are non-refundable unless explicitly agreed otherwise in writing.
2. Eligible Refunds
   • Refunds are only applicable if:
     • The project cannot be completed due to technical or operational issues on our end.
     • There is a significant delay or failure to deliver as per the agreed timeline, caused solely by our team.
   • Refund amounts will be calculated based on the work already completed and delivered.
3. Ineligible Refunds
   • Refunds will not be provided for:
     • Delays or issues caused by the client, such as lack of communication, untimely approvals, or incomplete input.
     • Services that are completed and approved by the client.
     • Third-party services or tools procured as part of the project.

Refund Process

• Refund requests must be submitted via email to kurlicodes@gmail.com with relevant details, including project information and reasons for the request.
• Refunds will be processed within 10-15 business days after approval and will be credited to the original mode of payment.

Contact Information

For any questions or concerns regarding this Cancellation and Refund Policy, please contact us:

• Business Name: KURLI CODES DIGITAL SOLUTION PRIVATE LIMITED
• Business Address: C/O USMAN KHAN, 8, KYAMAKHANIYO KA MOHALLA, Maulasar, Didwana, Nagaur- 341506, Rajasthan
• Contact No: +91 8239101692
• Email: kurlicodes@gmail.com