Introduction
At KURLI CODES DIGITAL SOLUTION PRIVATE LIMITED, we provide digital services and deliverables related to Shopify website design and development. As our offerings are primarily digital, this policy outlines the process and terms for delivering digital assets, documentation, and any related services.
Delivery of Digital Products and Services
- Delivery Methods
- All project deliverables, including website files, custom code, design assets, and documentation, will be delivered electronically via email, cloud storage links, or any other agreed-upon digital medium.
- Access credentials or configurations related to the Shopify store will be shared securely with the client.
- Delivery Timelines
- Delivery timelines will be defined in the project agreement or proposal.
- We strive to meet all deadlines as per the agreed schedule. However, delays may occur due to unforeseen circumstances, in which case we will communicate promptly with the client.
- Client Responsibilities for Delivery
- Clients must ensure accurate and active contact information for receiving deliverables.
- Timely feedback and approvals are essential to maintain the project schedule.
Physical Deliverables (If Applicable)
- If physical items, such as printed materials or hardware, are part of the service agreement, shipping will be arranged via a trusted courier partner.
- The shipping cost, if not included in the project fees, will be billed separately.
- Delivery times and tracking details will be provided for physical shipments.
Non-Delivery Issues
- Email Delivery Issues
- If you do not receive your digital deliverables within the agreed timeframe, please check your spam/junk folder or notify us immediately at kurlicodes@gmail.com.
- We will re-send or provide alternative methods to ensure you receive the files.
- Failed Physical Deliveries
- For physical items that fail to be delivered due to incorrect address information or unavailability, additional shipping charges may apply for re-dispatching.
Support After Delivery
- We provide post-delivery support as outlined in the project agreement. This may include minor updates, troubleshooting, or clarifications regarding the delivered items.
- Extended support or additional revisions will be billed as per our standard rates.
Contact Information
For inquiries regarding shipping and delivery, please contact us:
- Business Name: KURLI CODES DIGITAL SOLUTION PRIVATE LIMITED
- Business Address: C/O USMAN KHAN, 8, KYAMAKHANIYO KA MOHALLA, Maulasar, Didwana, Nagaur- 341506, Rajasthan
- Contact No: +91 8239101692
- Email: kurlicodes@gmail.com